While this is not directly related to Sinergia, I need to share with you a bit of news. I've been working for the past year in a messaging platform that we've just released under the name Kezmo.
It's an enterprise chat platform, that can be used for team collaboration within the organization, but also it can be used for external collaboration, with clients and prospects. It can be used for helpdesk type of scenarios, since it supports storing structured information, such as issues.
It enables the creation of collaboration spaces, that take after Whatsapp groups in a way, and each space represents a pocket of independent context where team members, plus clients, providers, and whoever needs to be added to the loop can participate. Within these collaboration spaces, tasks can be assigned, issues can be raised, and notes, and links stored.
The user interface is meant to enable agile collaboration, allowing users to create tasks and issues directly from the chat interface. Additionally if more conservative users prefer to create tasks using a form, as usually provided by some tools, they can do so as well.
It's available in iOS, Android, and web for desktop.
It would help us a lot if you could try it, and provide feedback.
